I'm co-hosting a webinar with Twilio on deeper integration between Twilio Flex and Salesforce using @Admin User DaVinci.  We'll be discussing how to connect TaskRouter with Omni-Channel for unified work item routing of voice and non-voice work streams while presenting a single pane of glass experience for the agents.  Tomorrow 1/29 - Still time to register at https://lnkd.in/esQVkST