In classic when a contact is related to a case, and you click Log A Call, the contact is related with the activity. However when you follow the same steps in lightning, the activity is not related to the contact.
Anyone have a solution. See attached.
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Hi John, in Lightning setup click on Object Manager and then select the Case object. In the subsequent window, click the link in the left toolbar for "Buttons, Links & Actions". Find the option for LogACall, click into it, and add a new Predefined field value for Name, and you should be all set. Cheers
