Hey Lightning Users!
Anyone who needs to be able to access tasks or events over a year old, PLEASE upvote this idea! Right now you have to switch to Classic to see the notes for any tasks or events that are over a year old. This is a crucial part of our process, especially when passing accounts over to new people or looking into old opportunities to check call records and notes before re-engaging with the customer.
It's a big pain point with Lightning adoption and needs a solution soon!
Thank you!!
@* Salesforce Administrators *
Lightning Experience should show Task details for archived tasks