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Amanda Nichols (Dream Dinners, Inc.) ๋‹˜์ด Salesforce Surveys์— ๊ธ€์„ ์˜ฌ๋ ธ์Šต๋‹ˆ๋‹ค

My company is looking into using Salesforce Surveys.

Does anyone happen to know if there are any limitations we should be aware of? For instance, is there a limit to how many customers we can send surveys to? I did find out that there is NOT a limit to how many responses we receive.

 

We would be sending to external customers, so would we need community licenses? I am thinking we would not, as we would make this a public community. Would we need to be worried about mass email sends for when we send out the surveys, since they would not have a community license? 

 

Any insight would be much appreciated. Thank you! 

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  1. 2019๋…„ 1์›” 14์ผ ์˜ค์ „ 10:59
    Hi @David Claiborne - the limit of 5000 emails a day is only if you use the 'send list email' functionality however you can still either build logic to leverage email alerts (1000 per license) or upload survey invitations & contacts into a marketing provider such as marketing cloud to send emails (unlimited/ based on cost) that way.
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