I have a question about Global Actions > Derivations:

We are using custom fields to populate the address on our WO and subsequent SA's (fields that only certain people have access to update).  We created fields specifically for Service Street, Service City, Service State, and Service Zip Code.

We have built a custom work order creation screen that help our team members adhere to the processes we have established.

The issue is we sometimes have SA's that go unscheduled, and I am almost certain it relates to geocoding and not having a territory assigned in the split second the auto-schedule box is checked.

My question is if I update the derivations in the Field Service Admin settings for account to pull the data from my service specific address fields, I currently don't have Latitude and Longitude fields for my service fields, i am relying on the back-end processes that come with FSL to populate the geolocation data on the SA.

In the derivations currently are pulling all the data from the shipping address fields.  Will I cause issues and break anything if I leave the shipping lat/long, but update the other mappings to pull the data from my custom service fields? Is that shipping lat/long used to populate any data on the WO/SA?

I provided a screen shot to illustrate what I'm referring to.