Hello All,

  My question related to the TLS 1.0 Disabling is:

 I have the functionality of the "email-to-case" working well right now, the way it works is, the customer send us an email (to our company email server), then, we have configured a redirection to our salesforce mail service email, so the case can be created automatically.

I had validated my company mail server, which have the TLS 1.2, so everything looks ok so far, my doubt is, what happen is the external customer have the TLS 1.0? the case can be created without issues? since the external email are going through our company mail server and the redirection email happens anyway to the salesforce mail service.

Or do you think that the external customer also must upgrade to TLS 1.1 + version?

Thanks in advance

#TLSemail #TLS #TLS 1.0 Disablement