Hello Great People:
Can you please tell me if you have a definitive line (in weeks, months) or time frame for implementing Leads, Opportunities, Customer Support - this would include gathering documentation, full scope roll out. Your experiences would greatly impact my ability to set time frames as well as share with stakeholders who like to have a perspective from those well vetted. Starting from scratch to roll out - train.
Thank you!
Thinking to reword this: I think asking those that know this well and teach may be a good resource and appreciate your feedback.
Wondering if there are any resources or formal documentation in setting up of:
Case/Customer Support (Service Cloud)
Also, Does anyone have any timeline project management tools that could provide time metrics on setting up: (Configuring and Implementing)
Leads
Opportunities
Case/support
* For an org with 500+ users and somewhat complex data sharing model *
This would be helpful for my communications - as well as going forward managing projects.
Greatly appreciated if you could help me or point me in the right direction. Have a nice day.
