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Karthik Chakkarapani (Cisco) 님이 All Dreamforce에 글을 올렸습니다
As part of the Emerging Trends track we have a session on 'Transform Customer Service to a Customer Engagement Center' by @Tony Colon

. Tony will be joined by ASKUL, a leading Japan based office supplies company and PwC Japan CEO for an interactive panel discussion.They will share their insights and perspectives on the next generation customer engagement.

10/14 Tuesday, 10:30 AM - 11:10 AM

The Westin St. Francis San Francisco

California West

Session Link:

https://success.salesforce.com/Ev_Sessions#/session/a2q30000000hxPkAAI

Also, hear from ASKUL on how they leveraged

Salesforce.com to connect and engage with their customers in new ways. ASKUL and PwC Japan CEO will share their perspectives on the Salesforce.com implementation and what they are planning to do next. Check out their awesome video.

ASKUL Japan - Salesforce.com Implementation

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