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Carol, Rich and Shaun, the Forecasting and Territory Management teams are running a webinar this Friday on both those features, so if you're interested in the future of the product or are just about to implement, make sure you sign up - details here: https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001okd&fId=0D53000001VLXEN