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Get Started with Agentforce IT Service
ํŠธ๋ ˆ์ผ

Get Started with Agentforce IT Service

Learn to manage incidents, automate requests, and optimize IT operations with AI agents.

์‹œ์ž‘
์ด ํŠธ๋ ˆ์ผ์—๋Š” ์˜์–ด๋กœ๋งŒ ์ œ๊ณต๋˜๋Š” ์ฝ˜ํ…์ธ ๊ฐ€ ์กด์žฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ž์„ธํžˆ ์•Œ์•„๋ณด๊ธฐ
+2,200ํฌ์ธํŠธ
๊ธฐ์ดˆ
์ตœ์ข… ์‚ฌ์šฉ์ž
~3์‹œ๊ฐ„ 13๋ถ„

Discover Agentforce IT Service

๋ฑƒ์ง€

Learn how Salesforce helps you manage IT services for every employee.

+100 ํฌ์ธํŠธ
~10๋ถ„
๋ฑƒ์ง€

Learn how Salesforce Agentforce IT Service improves delivery and IT processes.

+300 ํฌ์ธํŠธ
~20๋ถ„
๊ธฐ์‚ฌ

Understand roles and concepts related to Agentforce IT Service.

~15๋ถ„ โ€ข
์™„๋ฃŒ๋กœ ํ‘œ์‹œ

Manage IT Service Operations

๋ฑƒ์ง€

Discover efficient workflows for identifying and resolving IT disruptions.

+400 ํฌ์ธํŠธ
~25๋ถ„
๋ฑƒ์ง€

Optimize and accelerate IT asset and service requests, fulfillment, and procurement.

+300 ํฌ์ธํŠธ
~25๋ถ„
video
๋น„๋””์˜ค
Agentforce IT Service Teaser

Watch how agents resolve critical IT incidents using Agentforce tools.

Vidyard
~3๋ถ„ โ€ข
์™„๋ฃŒ๋กœ ํ‘œ์‹œ
๋ฑƒ์ง€

Capture IT resolutions and manage knowledge articles to fuel AI and empower self-service.

+400 ํฌ์ธํŠธ
~20๋ถ„

Optimize IT Service with AI and Slack

๋ฑƒ์ง€

Discover AI-powered automation for effective IT service delivery.

+300 ํฌ์ธํŠธ
~20๋ถ„
๊ธฐ์‚ฌ

Explore and set up AI tools that revolutionize IT service delivery.

~15๋ถ„ โ€ข
์™„๋ฃŒ๋กœ ํ‘œ์‹œ
๋ฑƒ์ง€

Automate IT support with a Slack-first service desk for your employees and IT team.

+400 ํฌ์ธํŠธ
~25๋ถ„
๊ธฐ์‚ฌ

Meet your employees and stakeholders in their channel of preference and use AI to amplify communication and teamwork.

~15๋ถ„ โ€ข
์™„๋ฃŒ๋กœ ํ‘œ์‹œ

ํ•™์Šต ๊ฐ€๋Šฅ ์Šคํ‚ฌ

ํ•ด๋‹น ํŠธ๋ ˆ์ผ์„ ์™„๋ฃŒํ•˜์—ฌ ์ „๋ฌธ์„ฑ์„ ์Œ“์œผ์„ธ์š”. ์ž์„ธํžˆ ์•Œ์•„๋ณด๊ธฐ

์Šคํ‚ฌ

  • ์—…๋ฌด ๋ฐ ์ƒ์‚ฐ์„ฑ ๊ธฐ์ˆ 
  • ๋น„์ฆˆ๋‹ˆ์Šค ์šด์˜
  • ๋ณ€ํ™” ๊ด€๋ฆฌ
  • IT ๊ด€๋ฆฌ
  • AI ์—์ด์ „ํŠธ
  • ์ž์„ธํžˆ ๋ณด๊ธฐ
  • ์—…๋ฌด ๋ฐ ์ƒ์‚ฐ์„ฑ ๊ธฐ์ˆ 
  • ๋น„์ฆˆ๋‹ˆ์Šค ์šด์˜
  • ๋ณ€ํ™” ๊ด€๋ฆฌ
  • IT ๊ด€๋ฆฌ
  • AI ์—์ด์ „ํŠธ
  • IT ์ž๋™ํ™”
  • ๊ณ ๊ฐ ์„œ๋น„์Šค
  • ๊ธฐ์ˆ  ์ง€์› ๋ฐ ์„œ๋น„์Šค
  • ํ”„๋กœ์„ธ์Šค ๊ฐœ์„  ๋ฐ ์ตœ์ ํ™”
  • AI ํ™œ์šฉ ์‚ฌ๋ก€
  • ๋ฐ์ดํ„ฐ ์‹œ๊ฐํ™”
  • ์ปจํ…์ธ  ๊ฐœ๋ฐœ ๋ฐ ๊ด€๋ฆฌ
  • ๊ฐ„๋‹จํžˆ ๋ณด๊ธฐ

์ œํ’ˆ

  • Agentforce IT Service
  • Agentforce
  • Industry Solutions
  • Agentforce Service

์‚ฐ์—…

  • ์ฒจ๋‹จ ๊ธฐ์ˆ 

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