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+700포인트

프로젝트

Set Up Case Escalation and Entitlements

Create processes to help support teams become more efficient.

~1시간 50분

Create Support Processes

~20분

Create Case Queues and Assignment Rules

~15분

Create a Case Escalation Rule

~15분

Create an Automation with Flow Builder

~15분

Enable Entitlements and Set Up Service Contracts

~15분

Create an Entitlement Process

~15분

Create Service Contracts with Entitlements

~15분

~1시간 50분