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Set Up Case Escalation and Entitlements
프로젝트

Set Up Case Escalation and Entitlements

Create processes to help support teams become more efficient.

시작
+700포인트
기초
서비스 담당자
~1시간 50분

학습 가능 스킬

해당 뱃지를 완료하여 전문성을 쌓으세요. 자세히 알아보기
  • 프로세스 개선 및 최적화
  • 시스템 설계 및 구현
  • 프로세스 엔지니어링
  • 고객 서비스
  • 생산성

제품

  • Service Cloud

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