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+2,100포인트
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Omni-Channel for Lightning Experience
Route work to the right agent for the job and get a complete view of your contact center.
Add to Favorites
Trailmix에 추가
~1시간 40분
Get Started with Omni-Channel
~5분
미완료
Understand Queue-Based Routing
~20분
미완료
Understand Skills-Based Routing
~25분
미완료
Start Routing with Omni-Channel
~25분
미완료
Monitor Your Contact Center with Omni-Channel Supervisor
~25분
미완료
~1시간 40분
이 트레일에서 사용 가능
Lightning Experience의 Service Cloud로 시작하기
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