Skip to main content
10๋ถ„๋งŒ ์‹œ๊ฐ„์„ ๋‚ด์–ด ์ปค๋ฎค๋‹ˆํ‹ฐ ์„ค๋ฌธ์กฐ์‚ฌ์— ์ฐธ์—ฌํ•ด ์ฃผ์„ธ์š”. ์ง€๊ธˆ๋ถ€ํ„ฐ 7์›” 19์ผ๊นŒ์ง€ ์ง„ํ–‰๋ฉ๋‹ˆ๋‹ค. ์ฐธ์—ฌํ•˜์‹œ๋ ค๋ฉด ์—ฌ๊ธฐ๋ฅผ ํด๋ฆญํ•ด ์ฃผ์„ธ์š”.
Customer Service Incident Management Basics
๋ฑƒ์ง€

Customer Service Incident Management Basics

Track and resolve widespread service disruptions quickly.

์‹œ์ž‘
+400ํฌ์ธํŠธ
๊ธฐ์ดˆ
์„œ๋น„์Šค ๋‹ด๋‹น์ž
~50๋ถ„
+400ํฌ์ธํŠธ
๊ธฐ์ดˆ
์„œ๋น„์Šค ๋‹ด๋‹น์ž
~50๋ถ„

์ด ํŠธ๋ ˆ์ผ์—์„œ ์‚ฌ์šฉ ๊ฐ€๋Šฅ

ํ•™์Šต ๊ฐ€๋Šฅ ์Šคํ‚ฌ

ํ•ด๋‹น ๋ฑƒ์ง€๋ฅผ ์™„๋ฃŒํ•˜์—ฌ ์ „๋ฌธ์„ฑ์„ ์Œ“์œผ์„ธ์š”. ์ž์„ธํžˆ ์•Œ์•„๋ณด๊ธฐ

์Šคํ‚ฌ

์ œํ’ˆ

๋” ์•Œ์•„๋ณด๊ธฐ

๋”์šฑ ๊ฐœ์ธํ™”๋œ ๊ณ ๊ฐ ๊ตฌ๋งค ๊ณผ์ •์„ ์ƒ์„ฑํ•˜๊ณ  ๋ฐ์ดํ„ฐ ๊ธฐ๋ฐ˜ ์˜์‚ฌ ๊ฒฐ์ •์„ ๋‚ด๋ฆฌ๋Š” ๋ฐ ๋‹ค๋ฅธ Salesforce ์ œํ’ˆ์ด ์–ด๋–ป๊ฒŒ ๋„์›€์ด ๋˜๋Š”์ง€ ์•Œ์•„๋ณด์„ธ์š”.