Understand Field Service Fundamentals
Optimize field service teams to improve operations.
Field Service 管理パッケージを Trailhead Playground にインストールします。
ディスパッチャーコンソールを使用して、予定、スケジュール、サービスリソース、地図を管理します。
Use landing pages to access key Field Service setup resources.
Use Salesforce Go to explore and set up Field Service features efficiently.
Prepare for Mobile Work
Use the mobile app to work offline and customize workflows for your team.
Boost worker productivity with AI-powered mobile recommendations.
Agentforce and AI for Field Service
Use Agentforce to automate tasks and eliminate scheduling bottlenecks.
Learn how Agentforce Field Service supports confident, scalable operations.
Give techs instant asset history and guided steps using Agentforce.
Start adopting AI tools to transform field service operations.
Empower field techs with AI-powered features to capture data and complete tasks quickly.
Use Agentforce to manage appointments and reduce customer wait times.
Increase Field Service efficiency using Agentforce and Einstein.