#Salesforce Maps6 utenti parlano di questo argomento

Using shape layer to ingest coordinates. 

Once the shape layer is plotted on Salesforce maps, I would need to create records using a custom button in Salesforce maps. The goal is to create records with Geolocation, I have a flow but there are two issues: 

1. Error 'Create Postal Codes for Region No markers found that support this action' in Salesforce Maps. 

2. Longitude and Latitude are not being populated. I created a geolocation field. 

I found out that Click2Create works for a single POI, but multiple records are not supported. This is the reason I am creating a flow automation. Also wondering if this is possible?

Hi trailblazers,    does anybody here have expeirence with Salesforce Maps Advanced?.  We are analyzing the following scenarios:    1. Multi-day route planning

Our sales reps have two travel scenarios:

• Multi-day trips: They visit customers over several days and stay overnight in hotels. 
• Day trips: They visit local customers and return home the same day. 

Does Salesforce Maps Advanced support both scenarios natively?

Specifically:

•  Can the start/end location change dynamically from one day to the next (e.g., hotel instead of home)? 
•  Is there a native concept of overnight locations, or does this require custom logic (Flow, custom object, etc.)? 

2. Geocoding poor-quality ERP addresses

Customer addresses are synchronized nightly from an external system, but address quality is inconsistent.

•  What is the recommended geocoding threshold for this scenario? 
•  Can Salesforce Maps keep a partial geocode (city/postal code level) if street-level geocoding fails? 
•  If a rep manually corrects an Account location in the mobile app, what is the recommended way to prevent nightly geocoding or ERP sync from overwriting those coordinates? 

Any implementation experience, best practices, or documentation would be greatly appreciated.

Thanks!   

I have configured SF Maps and the one thing I am still having a hard time finding information on is how can I make sure that new Accounts/Contacts that have an address are being assigned Latitude and Longitude values?     I have already scheduled batches to run once a week for both objects, however I would like newly created to be assigned right away instead of waiting for the weekly batch run.     Note: I have already created a before save triggered flow to clear the Lat/Long values anytime the address is updated so that then the Lat/Long looks like they are empty.    Any help is greatly appreciated! Thanks   

@* Sales Performance Management * 

An error message is displayed when a KML derived shape layer is plotted with 'Enhanced User Experience'  turned on. The shape layer is displayed if Enhanced User Experience is turned off. Does anyone know how to solve this?

Error Message: Can't plot the KML file. Structure the file so that it meets Salesforce Maps standards.

Hi!     I am new to SF Maps and have installed it into a sandbox to configure. I have created the button sets and assigned them to permission groups already. When I go to the Account Object and try to add the Maps button to the page layout I am unable to see any of the SF Maps buttons. The org currently has Geopointe installed as SF Maps will be replacing it.     Any help or guidance is appreciated!    

Hi Team, 

While using map.api.gecode(options) we are getting Exception :: sObject type 'SettingsGroupAssignment__c' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names. 

We have upgraded to 260.16 on 28 April 2026

For admin user , it is fine . Only issue with non admin user 

Could you please help us fix this? 

We use Salesforce Maps within the Salesforce Mobile App, and since the Spring ’26 release, our users are experiencing some changes that are less than ideal for our workflows.   

For example, one user no longer sees the “Take Me There” action when selecting a marker in their route. Additionally, clicking the account name now opens the full account record, and users must navigate to the Activities tab to view tasks and events. Previously, this information and these actions were accessible directly from the marker pop-up.   

I’ve reviewed the release notes but haven’t been able to find any documentation outlining changes to marker pop-up behavior.   

Has anyone come across detailed documentation covering updates to Maps functionality from Winter ’25 through Spring ’26? Specifically, I’m looking for:

•  A summary of changes to marker interactions/pop-ups 
•  Whether these changes are tied to the Enhanced Mobile User Experience 
•  Any options or workarounds to restore or replicate the previous functionality 

Appreciate any insights or direction—thanks in advance!   

I am looking to create Sales Territories using Salesforce Maps. Our territories are not typically defined by postal codes or municipalities. They are defined mostly by roads and landmarks. (ie: North of Hwy xx and East of Range Road xxx). I can use a polygon to draw on map and then save as shape layer. This is very time consuming and not as flexible for changes, but will this cause potential issues for other features and Salesforce products such as Sales Territories, Territory Planning, Forecasting, Assignments, etc.    Thank you.    

One of our sandboxes has the 260.13 patch for the Salesforce Maps package and today we started to get an error when using the maps.API.Geocode method through Apex. The method works in other environment with a different package version.

System.QueryException: sObject type 'SettingsGroupAssignment__c' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names.

#Salesforce Maps