Charket is a one-stop WeChat solution that covers WeChat marketing, social selling, WeChat customer service, WeChat payment processing and many more. Field service and contact center solution are parts of Charket's WeChat customer service offering.
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Charket offers a suite of AppExchange native apps that help Salesforce customers connect social networks directly to their Salesforce CRM. Charket SMS is one of them and adds text messaging to Salesforce CRM and allows Salesforce customers to implement their own SMS features by calling Charket APIs and Process Builder/Flow actions.
Charket is designed and developed by a product team that has 17+ years of Salesforce development experience and 8+ years of WeChat development experience. Our technical expertise in both Salesforce and WeChat guarantees Charket runs efficiently and reliably.
The total cost of ownership of using Charket is low and predictable. Charket charges customers based on licenses for internal users who need to engage with WeChat followers and view WeChat data. Thanks to the flexibility and scalability offered by Charket, the cost of building new features is low and manageable.
Charket runs natively within Salesforce CRM along with other enterprise applications and shares with them social network data to help businesses make data driven decisions.