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Ritu Srivastava ha fatto una domanda in #Marketing Cloud

I want to sync only specific contacts from our integrated Salesforce Org into a Marketing Cloud Data Extension. However, under Data Sources, I can only select one Boolean field as a filter. The contacts I need to sync are based on multiple filter conditions. Is there a way to apply multiple conditions when configuring the data source? 

 

#Marketing Cloud

2 risposte
  1. 3 set, 15:16

    @Ritu Srivastava It is a general practice that customers usually follow to avoid overage of contacts. If your goal is to sync only the required records from the integrated Sales Cloud then I would recommed using the report based integration practice. See steps below - 

    1. Create a report of required contacts in Sales Cloud
    2. Go to marketing cloud > Interactions
    3. Go to Import > Create
    4. Select Salesforce objects and reports from file location drop down
    5. Complete the configuration and run the import definition.

    You will see a new data extension (with the same name as import activity) that will be created under "Salesforce Data Extensions" folder. Follow this document for clear steps - https://help.salesforce.com/s/articleView?id=000383010&type=1

     

     

    You can automate this process by using the import definition in the automation studio. 

    Note - You need to complete the user level integration to configure this. Here is the help document for that - https://help.salesforce.com/s/articleView?id=000389821&type=1

     

     

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