Hello All,
I am using the javascript api & trusted authentication and see the behaviour that after around 20 minutes of idle time if I come back to the dashboard page in my application, I am no longer able to click and filter on the dashboard.
I see a lot of 500 errors on the javascript console, i am using chrome.
https://mydomain/vizql/w/onea/v/nam1/sessions/F2CF85C62BCC4-1:0/commands/tabsrv/render-tooltip-server 403 (Forbidden)
https://mydomain/vizql/w/nam1/v/onea/sessions/F2CF85C62BCC4-1:0/commands/tabdoc/hit-test-scene 403 (Forbidden)
Not sure if session is timing out as the session idle time setting on tableau server is 240 minutes.
I have a meta tag for refresh after 30 minutes, so once the page refreshes everything works again, but again a an idle time or more than 20 minutes the filtering stops working.
Is there any other setting related to sessions that i need to check?
What do i need to do to fix this, any help in this would be great, Thanks.
Were you able to solve this issue? We are faced with the exact same issue and are struggling to find a solution to keep the session active.
