Anyone else running into recalculation headaches with Spiff/ICM when a deal gets reassigned to a different rep mid-period? Mine ends up double-counting or dropping the payout entirely, curious how others are handling ownership changes without breaking the calc.
#Sales Cloud #Revenue Cloud
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We stopped using the current opportunity owner for the calc because that’s what caused most of the mess. Better to snapshot the credited rep when the deal closes and calculate from that. Then a later ownership change doesn’t move or duplicate an already earned payout.