Hello.
Can anyone shed some light on Einstein Request usage? As I understand it, the way to calculate the Einstein Requests used after asking and answering a question using Agentforce is to use the word count of all the prompts used in the question and answer, but I have a question here.
1. By prompts used in questions and answers, do you mean the word count of the prompts that can be found in the Prompt column of the GenAIGatewayRequest with GenAIGeneration report? For reference, it took me about 5 lines of functionality to ask a question and get an answer, totaling 8 prompts. Please let me know if I should be counting the word count of all 8 prompts.
2. It is my understanding that in addition to what is calculated in #1, we are charged based on the number of records processed. Is this the part that is used to calculate the Data Cloud Credit? I would be grateful if you could provide the formula for the number of records to be charged.
