[9:15 AM] Andriehet Smit
Good day
I created a queue where the default record type is "Internal record type." We are, however, attempting to change the record type to a custom record type. The cases for this queue generates once an opportunity is closed/won. I have done the auto-assignment rule and updated the existing page layout assignment to no avail. Are you able to advise how we can change the record, please?
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