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Within the last month, the section in Chatter which allows you to post, ask a question, or take a poll has disappeared. I cannot figure out what happened and how to get it back. Has anyone else had this experience?

1 risposta
  1. 11 apr 2023, 16:29

    Hi @Holly Germeroth,

    I have not faced such a issue but. It's possible that the "Publisher Actions" section in your Chatter feed has been customized or modified in some way that caused the post, question, or poll options to disappear. Here are a few troubleshooting steps you can take:

    1. Check your Chatter settings: Make sure that the "Post," "Question," and "Poll" options are enabled in your Chatter settings. To do this, go to the "Chatter Settings" page in Setup and ensure that the checkboxes next to "Post," "Question," and "Poll" are selected.
    2. Check your page layout: Check the page layout for the object associated with the Chatter feed to see if the "Publisher Actions" section has been removed or hidden. You can do this by going to the object's page layout in Setup and checking if the "Publisher Actions" section is present and visible.
    3. Check with your Salesforce administrator: If you are still unable to locate the "Publisher Actions" section in your Chatter feed, check with your Salesforce administrator to see if any customizations or modifications were made that could have caused the section to disappear.
    4. Try accessing Chatter from a different device or browser: Sometimes, issues with Chatter can be related to a specific device or browser. Try accessing Chatter from a different device or browser to see if the issue persists.

    Hope this will help you.

     

    Thanks

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