Hi! It's true that salesforce is retiring social studio by november 2024?
Which tool we can use in alternative? a Salesforce tool or something compatible with Salesforce and Pardot.
Thanks in advance
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Notice of Non-Renewal
Salesforce is retiring the Social Studio family of products on November 18, 2024. Social Studio subscriptions won’t be renewable after July 31, 2022 (prior to July 31 renewals will be limited to a maximum length of 1 year). You may continue using Social Studio for the length of your existing contract, or through November 18, 2024, whichever is sooner. For additional information contact your Account Executive.
The article shared by @Mauricio Alexandre Silva has all the answers. Thank you, Mauricio!
However, we strongly recommend you reach out to your Account Executive to discuss your alternatives and what to do next so that you can be well equipped when the Social Studio sunset occurs.
Best,
Daniela
