Skip to main content

Good day everyone,

 

Can someone help me with this error message we get for #TrackWise Digital #Document Management System? The user uploaded a .docx file, which typically doesn't cause any issues and also passed the stages Under Review, and Review Completed.

 

How can I solve Preview Returned Error Code: 8888?

6 risposte
  1. 5 feb 2023, 18:13

    The error is part of custom DMS application. When file upload to box fails or if the file fails to render you see this error . Support has a custom script which will fix this error as I have done so in the past . You can check which file failed and for what reason under object : Rendition Status 

0/9000