Hello,
I am having troubles with duplicate accounts,
one is Mr & Mrs doe and the other one is Mr doe,
Both accounts have same phone number, same mobile number and same address but Salesforce says there is no duplicate...
Is it possible to force a merge fot those accounts ?
thanks in advance
Yann
5 risposte
Yay...Thats correct
It matches the exact string and it cannot recognise the potential duplicate
Glad you resolved it