Hello! I'm very new to the platform, and I've started watching tutorials on the basic functions, but my company has a user that is no unable to add new leads/opportunities to the database. Her "create new" dropdown in classic mode no longer contains "lead", "Account", "contact", etc., and I can't seem to find where to re-enable those permissions. Any help would be greatly appreciated. Thank you in advance!
2 risposte
Have there been recent changes to the system? Like adding record types?
Does anyone else have this issue? If no, are they on the same Profile & Role as the user who has this issue?
Are you the system admin so that you can make changes?
