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Topics#Email SettingsDomanda di Elana Shama
Elana Shama (RapNet) ha fatto una domanda in #Email Settings
22 giu 2021, 13:16

Override email logging permissions in leads/contacts activity

I have a salesforce user who is hiding the emails he logs into the leads and contacts activity tab on the record pages. As an admin, how can I override that setting so that his emails are always visible and he can't hide them?

 

#Profile Permissions  #Email Settings  #Activity History #Sales Cloud

1 risposta
  1. Tanaya Girish Tamane (March of Dimes Canada)
    23 giu 2021, 12:58

    Hi Elana,

     

    Check if your user is hiding those data using OWD. If that's the case then try configuring the owd settings for the objects from private to public read/write. And then disable Manage Sharing for the user in the permission sets. 

     

     Let me know if this answers your question and if you need further help on this.   

     

    Thanks,

    Tanaya.

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