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Topics#Customer ServiceDomanda di Marie Fitzgerald
Marie Fitzgerald ha fatto una domanda in #Customer Service
27 apr 2020, 14:14

How to reset liked articles?

We're rebuilding our knowledge base with many new articles & would like to reset currently liked articles to restart fresh. I've come across various articles that talked about it where the resource links provided no longer work or an app listed can't be found in app-exchange. 

 

Is it possible to reset what was liked? 

 

 
1 risposta
  1. Kiran Kamble (Ferguson Enterprises)
    29 apr 2020, 21:40
    As of now, there is no direct way to reset the liked articles. one option I can think of is to export the article and import it again but in this case, you will miss the total views /rating count. 

     

    Hope this is helpful. please mark as Best Answer to help others.

     

     
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