The lead conversion failed because the value for the field ZZZ is invalid. The Value comes from the lead field that's mapped to the field ZZZ.

I was trying to convert a lead to contact, and received this error:

The field 'Mass_Email_Reason_Opt_In__c' pn the Contact objact is a Picklist field with the following options:

Any idea what the issue is here please?

13 risposte

Cue Grant
12 gen 2024, 15:50
If it is a dependent picklist, navigate to the Account, Contact, and Opportunity objects. In "Fields & Relationships" of each of those objects, check the "Field Dependencies" to ensure that your new or existing values are included and accounted for. Be sure to click "Save" after including values.

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