Aggiungi ai preferitiTammy Summerson (Applied Systems) ha fatto una domanda in #Customer Service4 feb 2016, 19:51Is it possible to search by article number in Knowledge?We are trying to determine the best way to locate an article in the knowledge base. Thanks1 rispostaOrdinaOrdina per dataOrdina in base alla maggiore utilitàOrdina per dataSwayam Chouksey (mindZvue LLC)4 feb 2016, 20:55Hi, You can search by Article Number Also Please refer this to find the best way to search (https://help.salesforce.com/HTViewHelpDoc?id=knowledge_article_search.htm&language=en_US) Hope this helps !! -- Thanks, SwayamMostra altroAggiungi un commentoScrivi una risposta...GrassettoCorsivoSottolineaBarratoElenco puntatoElenco numeratoAggiungi linkBlocco codiceInserisci immagineAllega fileURL del linkAnnullaSalva0/9000Rispondi
Swayam Chouksey (mindZvue LLC)4 feb 2016, 20:55Hi, You can search by Article Number Also Please refer this to find the best way to search (https://help.salesforce.com/HTViewHelpDoc?id=knowledge_article_search.htm&language=en_US) Hope this helps !! -- Thanks, SwayamMostra altro