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Topics#Customer ServiceDomanda di Thomas Mullen
Thomas Mullen ha fatto una domanda in #Customer Service
12 feb 2013, 15:06

adding products to the related case list view

How can I add a field to show the product that the case was opened for in the related case list view page?
1 risposta
  1. Aaron DeRan (Deloitte)
    24 mar 2013, 17:53
    Create a new custom Lookup field on the Case object and select Product as the related object in Step 2. This will allow you to lookup and add a Product to be related to the Case. Then you can include this field in related lists and list views (since I am not sure which you were referring to).
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