
1 risposta
Hi Nancy,
If the Campaign Members show “Unsent” while the others show “Sent,” you can use the Campaign Member status to identify those records.
I'd create a Campaign Member report filtered by:
- Campaign = your campaign
- Member Status = Unsent
You can then review those Leads and use that list for your follow-up email.
If the Mass Email wizard doesn't allow filtering by Campaign Member Status, you may need to create a separate Campaign/list view containing only those Leads and send the mass email from that list.