I am testing out Einstein Activity Capture, and am having trouble pulling the activities associated with Contacts (the only object that is turned on at the moment) into a report. Am I not able to report on these?
Is the "Activities Dashboard" my only option for viewing these activities? I just deployed this about 30 minutes ago and still have the "We’re getting Einstein ready" notification displayed on my homepage. Once Einstein is fully "ready", how real-time will this dashboard be?
Thanks,
John
7 risposte
There is a Permission Set that needs to be swapped, the inbox with eac vs inbox without eac; once you make that change all other permissions and features should persist, just without the eac capturing the emails automatically.
