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Topics#Reports & DashboardsDomanda di Aaron Ross
Aaron Ross ha fatto una domanda in #Reports & Dashboards
28 nov 2016, 20:42

One rep missing from Activity Reports

I am running an Activity Report (activity reports->Tasks and Appointments->All Activities->Completed Activities->Today's Date) and one of my reps is not showing in the report. Everyone else is there. Just one missing
7 risposte
  1. Martin Keating (Snap Inc. (Snapchat))
    28 nov 2016, 21:13
    Aaron,

     

    Perfectly readable (after you right-click and open image in new tab :) thank you)

     

    A couple of things to change to see if it affects the missing rep to show up in the report.

    1. Change the Role. Right now it is set to Digital Marketing Specialist. This role migh not have visibility to the rep's activities.
    2. Change the date range (this is based on the due date on the task) to something more broad, if not All Date Ranges
    3. Change it from "Show Completed Activities" to "Show Open and Completed"

    These are all things which could affect the rep's records from showing up.

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