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Topics#Data ManagementDomanda di Maximo Luvecce
Maximo Luvecce ha fatto una domanda in #Data Management
8 feb 2012, 02:28

How do I mass add e-mails merged in MS Outlook (Word/Excel merge) to SF ?

Hello !  My company provides B2B services.  We spend a lot of time and money refining our contact details so as to send very few mails, to the right people. On high season we can be sending, through different sales people, up to 2000 e-mails per month. We cannot solve something that at first sounds very logic (to us anyways).

 

I need to send e-mails from custom company templates, and I need those mails not to go to the Junk Box or Spam, when the recipient's mail server sees Salesforce domain instead of my company's. 

 

Since I can't, or probably don't know how to, do this from Salesforce, I have to do it either by performing the merge on SF and then copy/paste on MS Outlook, one by one, and then syncing to SF.

 

Or, I can perform a merge from contacts on an MS Excel spreadsheet and a MS Word master document, send those e-mails mass scale (no more than 200 per campaign always) and then add the e-mails manually to SF.  I did this 303 times today, thus this mail !

 

None of these methods really make sense.  The problem I need to fix is that all e-mails from Salesforce to contacts are generated by SF and sent through my MS EXchange server so that the receiving servers (big corporations) don't send it to spam when it detects a SF domain.

 

 

 

Thanks, Max 
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