***NEW In-App Guidance Prompt Package: Boost Sales User Productivity in Lightning Experience***
If you’re excited about the In-App Guidance feature went GA in Winter ’20, get ready for more excitement! Introducing a new, free AppExchange Package as part of Salesforce Labs featuring in-app learning prompts for 5 key features to help your Sales Cloud users work in Lightning Experience.
What to Know
- 5 in 5 - In < 5 minutes, Admins can install 5 key feature prompts to help users learn in-app:
- Sales Cloud, Accounts Object
- List Views
- Favorites
- Chatter Profile Tips
- Recent Items
- Get Help
- Sales Cloud, Accounts Object
- Admins get a head start on learning how to use Winter ’20 GA In-App Guidance to declaratively create your own custom in-app learning prompts.
- Install Now: http://sfdc.co/InAppGuidanceLTNow and share your feedback in this community using #lightninginappguidance
Resources to Learn more about In-App Guidance:
- Dreamforce (Bookmark your sessions!):
- Theater session: https://success.salesforce.com/sessions?eventId=a1Q3A000021ea1UUAQ#/session/a2q3A000002BJD7QAO
- User Engagement Session: Search for 'User Engagement' on the Sessions page: https://success.salesforce.com/sessions?eventId=a1Q3A000021ea1UUAQ#/sessions
- Salesforce Labs Demo Jam: Watch a demo and vote for your favorite apps! https://success.salesforce.com/sessions?eventId=a1Q3A000021ea1UUAQ#/session/a2q3A000002BKgHQAW
- Help: https://help.salesforce.com/articleView?id=customhelp_lex_prompt_add.htm
- Prompt Examples: https://help.salesforce.com/articleView?id=customhelp_lex_prompt_example.htm
- Trailhead
- User Engagement Trailhead Module > See How Easy it is to Add Prompts: https://trailhead.salesforce.com/en/content/learn/modules/user-engagement
- User Training and Motivation > Encourage and Support Users module: https://trailhead.salesforce.com/content/learn/modules/user-training-and-motivation/encourage-and-support-users
- Salesforce Adoption Strategies > Deploy Your Salesforce Technology module: https://trailhead.salesforce.com/content/learn/modules/salesforce-adoption-strategies/deploy-your-salesforce-technology
8 commenti
@Rebecca Otis Leder - I didn't have a specific compatibility in mind. Rather, I was looking for guidance regarding any "gotchas" where sometimes a feature may work differently, or not be available, in a Community compared to the native Salesforce environment.