How to Use Design Thinking to Improve Operational Efficiency and Meet Customer Expectations

Whether you are an admin, developer, or builder, we know you are really the enabler of digital transformation by translating what users need into what needs to be built. But, do you struggle to get your users to just simply articulate those requirements? There’s a better way. In this episode, we will cover Design Thinking, a time-tested and successful approach to truly understanding your user’s needs and so much more.

Eric Schultz and Guillaume Huynh-Ba

Senior Customer Success Architect/Productivity Director

Broadcasted on Jan 19th, 202245 mins