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+400 punti

Modulo

Knowledge Search Basics

Learn how search works in Salesforce Knowledge and customize your org for better results.

~1 ora 10 minuti

Search in Salesforce Knowledge

~15 minuti

Choose the Best Search Options

~15 minuti

Set Up Search Customizations

~20 minuti

Make Better Decisions with Analytics

~20 minuti

~1 ora 10 minuti

Disponibile nel seguente itinerario

Potenziare Service Cloud con Lightning Knowledge