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Customer Service Replies and Work Summaries
Projet

Customer Service Replies and Work Summaries

Manage customer interactions more efficiently with Einstein for Service.

Commencer
+ 400 points
Intermédiaire
Administrateur
Environ 1 h 15 min

Compétences acquises tout au long du parcours

Effectuez le badge pour développer votre expertise. En savoir plus
  • Intelligence artificielle
  • Gestion de la configuration
  • Service client
  • Efficacité

Produits

  • Einstein
  • Service Cloud
+ 400 points
Intermédiaire
Administrateur
Environ 1 h 15 min
Environ 1 h 15 min

En savoir plus