"It seems there was an issue while trying to access your information. Unfortunately, I can't retrieve your open cases at the moment. You might want to try again later or contact support directly for assistance."
I tried already to adjust the permission set and create a new org from scratch. Without success.
I know that this issue has already been reported by many. Can you please let me know how to proceed? Thanks so much in advance.
#Trailhead Challenges
16 respuestas
Having the same issue, it look like the agent does not have permissions to show/update cases and not even by granting permissions sets worked.
