
1. I've lost all of my tasks in Salesforce. I can still see them in Outlook, but they're gone on Salesforce. I see that SFE has no ability to sync tasks. That alone makes SFE worthless for me.
2. All calendar events are now uploaded to Saleforce. Why on earth would I want my private events uploaded? I loved having the ability to pick and choose events to upload. This gave me the ability to keep a clean, work event only calendar in Salesforce.
3. All contacts get uploaded, unless you create a Saleforce only folder in your Outlook contacts. So now, I have to keep multiple contact folders so people like my hairdresser and my family do not get uploaded to Saleforce.
I have to say Saleforce for Email is just a terrible downgrade. Why would you tell your customers that soon Outlook 2003 would not be supported, then when they upgrade to Outlook 2010 you take all the functionality away?
2 respuestas
Jennifer,
FIrst off I'm not a salesforce employee so first be aware of that.
Second - I understand your frustration with the Connect for Outlook program. It does have limitations. But as I understand the background there had to be a change to the setup.
Have you tried installing the old version into Outlook? I run a Mac so my knowledge first hand is limited.
Finally there is an appexchange app from LinkPoint360 (I believe) that people rave about and may be worth your exploration.