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When going to Setup > Communication Templates > Letterheads > click on name of Letterhead Label.  When copying/pasting the main body text from a MS Word, it gets double spaced after carraige returns.  Like this:

 

How text is intended:

 

**************************

 

Best Regards,

 

John Doe

 

Regional Sales Manager

 

Il, In, Ky, Mi, Oh, On, Wv

 

**************************

 

 

This is how the text appears:

 

**************************

 

Best Regards,

 

John Doe

 

 

Regional Sales Manager

 

 

Il, In, Ky, Mi, Oh, On, Wv

 

 

**************************

 

This does not show in the Preview, only in the sent letter.

 

This does not occur when text is typing directly in or copied from a text editor, like Notepad.  Currently, I warn users to not copy/paste from Word.  Is there any way around this?  
1 respuesta
  1. 10 nov 2011, 16:40
    Funky things happen when copying/pasting from word. I suggest that you highlight your text in Word. I have even seen it when pasting into Notepad and then into the template editor. Right click and select Paragraph and set as follows:

     

    Funky things happen when copying/pasting from word. I suggest that you highlight your text in Word. I have even seen it when pasting into Notepad and then into the template editor.
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