Get Started with Trailhead and Trailblazer Community

Learning Objectives

After completing this unit, you’ll be able to:

  • Explain what Trailhead is and who it’s for.
  • Explain what the Trailblazer Community is and who it’s for.
  • Create your Trailblazer identity.

Welcome to Trailhead and the Trailblazer Community

Every journey starts with a single step—and so does every trail. You’ve already taken the first step of your Trailblazer journey by joining us here on Trailhead. 

At the heart of Trailhead and the Trailblazer Community is you—our Trailblazer. A trailblazer is: 

  • A pioneer; an innovator; a lifelong learner; a mover and shaker.
  • A leader who leaves a path for others to follow.
  • Most importantly, a person who builds a better world for others.

Trailhead and the Trailblazer Community are part of one unified platform. The Trailblazer Community helps you learn relevant skills, connect with other Trailblazers, and give back. Together, Trailhead and the Trailblazer Community are your one-stop shop to learn, earn, and connect from anywhere. Whether you’re an admin just starting out, a graduate fresh from college, a Salesforce user, or just someone who loves to learn, there’s something on Trailhead for you.


Astro holding the Trailhead logo.

How Does It Work?

In Trailhead, learning topics are organized into modules, which are broken up into units. To finish a unit, you earn points by completing a quiz or a challenge. A quiz checks your knowledge with multiple-choice questions, while a challenge tests your skills by getting your hands dirty in a Salesforce org. Once you’ve finished all of the units in a module, you get a shiny new badge for your profile.

Trails are groups of modules that provide guided learning paths suited to specific roles or needs. You can also blaze your own trail, and choose the modules that you’re most interested in without following a pre-existing trail. Projects and superbadges allow you to learn interactively by requiring you to implement a feature or solution in an org.

The Trailblazer Community is where you connect with other Trailblazers. You can expand your network in the Trailblazer Community by joining groups both online and in-person. And you can learn more about specific subjects with topics. Discover and follow featured topics, tag your questions with topics to get a conversation started, and get answers from Trailblazers around the world. You can also follow Trailblazers who inspire you or who share common interests. When you follow a Trailblazer, follow a topic, or join a group, you’ll see updates in your feed. 

You just learned a lot of terms in just a few paragraphs. If it seems like a lot to keep straight, don’t worry. Let us be your trail guide, and work through the rest of this module to learn the ins and outs of our platform.

Who Are Trailhead and the Trailblazer Community For?

We have content for every role within an org, and every level of experience. Come to Trailhead and the Trailblazer Community to learn, earn, and connect, whether you’re a representative using Service Cloud, a Salesforce solution architect, or an aspiring Salesforce professional. We even have material for learning outside of Salesforce, such as modules on Blockchain Basics and European Union Privacy Law Basics, and a trail to help you Get Started with iOS App Development.

As a member of the Trailblazer Community you can join groups, where you can discuss different subjects with a group of Trailblazers. Some groups are role-, product-, or solution-based, while others are interest- or region-based (like the Salesforce Certified Professionals group or Hyderabad Community Group). 

You can also participate in—or start—a discussion around topics in the Trailblazer Community. A topic allows any Trailblazer to discuss or ask about a specific Salesforce subject, like #Service Cloud, #Mobile Development, or #MyTrailblazerStory.  

And because we know that you’re blazing trails all over the world, Trailhead and the Trailblazer Community are available in six languages: English, German, Japanese, French, Latin American Spanish, and Brazilian Portuguese. To change to another language, scroll down to the footer of any page and choose a language from the dropdown menu.

What Makes Trailhead Special?

Trailhead content blends a variety of content types and approaches to cater to all types of learners, including:

  • Videos
  • Code samples
  • Walkthroughs
  • Screenshots
  • Images
  • Tables and charts
  • Step-by-step instructions

When we create content, we use a set of guiding principles that include:

  • Practical examples and scenarios
  • Storytelling
  • Authenticity
  • Casual voice and tone
  • Positivity
  • Fun
  • Fun
  • Fun

And did we mention fun? We want you—and everyone who uses Trailhead and the Trailblazer Community—to have fun together. We gamify our content so that you can learn new skills while you earn points and badges. And we connect you with local Trailblazers just like you so that you can learn together in person.

Where Do I Start?

First things first: To complete challenges, earn badges, connect with Trailblazers, and keep track of your progress, you need to create an account. To create an account, click Sign Up from anywhere in Trailhead. 

Trailhead home page with a callout around the Sign Up button

You have a few options. You can sign up for Trailhead and the Trailblazer Community with Salesforce, Google, LinkedIn, or your email address.

Choose whatever is easiest for you. We use your identity for login purposes only, and each option has its benefits. If you choose a social identity, you can keep your Trailblazer.me profile no matter where your career takes you. If you choose your company Salesforce login, your company can use the Trail Tracker app to see all the awesome learning you’re doing. If you want to connect both identities or modify them after signup, you can do so anytime from the settings page on your profile.

To link your social accounts to an existing Trailblazer identity, click your profile image in Trailhead and then click Settings. Scroll down and click Connect to connect your Salesforce, email, or social account, respectively. If the login identity you’re trying to link already has Trailhead or Trailblazer Community data, such as badges, points, groups, connections, or favorites associated with it, you can merge it with your other account. 

Who, Me?

Your Trailblazer.me profile is your digital Salesforce resume, showing colleagues and employers your achievements and connections. You can personalize your profile URL when you sign up, making it easy to share your Trailblazer.me profile anywhere, with anyone. You use this single identity to log in to and interact with Trailhead, the Trailblazer Community, Salesforce IdeaExchange, Salesforce AppExchange, and more. 

What’s a Hands-on Challenge, Anyway?

Learning is the bread and butter of Trailhead, and one of the best ways to learn is by doing. Earning a badge on Trailhead is more than just reading through modules. You also have to complete either a multiple-choice quiz or a hands-on challenge at the end of each unit. You’re probably familiar with multiple-choice quizzes, but hands-on challenges are unique to Trailhead.

A hands-on challenge is more involved than a quiz and, as a result, earns you more points. To complete a hands-on challenge, you have to look at a set of requirements and do something in a Salesforce org to meet those requirements. What you have to do depends on what you’re learning. You could be writing an Apex class, creating a Lightning web component, or writing a field-level validation formula.

We even provide you with your own org, called a Trailhead Playground, that you can use to solve hands-on challenges.

What’s a Trailhead Playground?

When you encounter your first hands-on challenge, you’ll be able to launch your Trailhead Playground. A Trailhead Playground is an org that you can use for hands-on challenges, learning new features, and testing customizations. If you haven’t created one, don’t worry. You get one automatically when you create your Trailblazer.me account.

A hands-on challenge titled Build a Custom Offer object with a callout around the Playground selection dropdown

You can customize your Trailhead Playground however you want, and it comes with a set of Trailhead-specific data that you can use when completing challenges. Although Trailhead Playgrounds have limits (you can create only two users in a Trailhead Playground, for instance), they give you the same customization options as a production org. And a Trailhead Playground never expires, as long as you keep using it. 

To learn more about creating a Trailhead Playground, see Trailhead Playground Management.

What’s Next?

You’ve signed up for Trailhead and you’re ready to learn. You’re staring into a near-limitless expanse of learning opportunities, and it’s easy to be overwhelmed by the possibilities.

In the next unit, you learn how to navigate your way around Trailhead and the Trailblazer Community and discover the content that’s right for you.

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