Prerequisite: Salesforce Administrator
Administrator is a prerequisite for Experience Cloud Consultant. This trailmix only consists of topics above and beyond the Admin trailmix.
Experience Cloud Consultant Exam Overview
Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.
Experience Cloud Basics
Exam Weight 8%
Experience Cloud – Grundlagen
Mit Experience Cloud treten Sie mit Ihren Kunden und Partnern in Verbindung.
Grundlegendes zur Suche auf Erfahrungsgenerator-Sites
Richten Sie Suchfunktionen so ein, dass Mitglieder der Site die benötigten Informationen finden.
Experience Cloud Site Strategy
Define your goals and create a structured plan for building your Experience Cloud site.
Sharing, Visibility, and Licensing
Exam Weight 17%
Freigeben von CRM-Daten für Ihre Partner
Erfahren Sie, wie Sie Salesforce-Einstellungen nutzen, um CRM-Daten sicher für Partner freizugeben.
Datensicherheit
Steuern Sie den Zugriff auf Daten mit Point-and-Click-Tools für Datensicherheit.
Who Sees What in Experience Cloud Video series
Learn more about Experience Cloud users, and how sharing mechanisms in sites work with Salesforce sharing.
Branding, Personalization, and Content
Exam Weight 15%
Personalize Experience Cloud Sites with Audience Targeting
Build a customer account portal that's personalized for different audiences.
Salesforce CMS Basics
Create and share content across channels with the Salesforce content management system.
Einrichten einer Experience Cloud-Site mit Knowledge-Artikeln und Chat
Erstellen Sie mithilfe der Vorlage "Customer Service (Kundenservice)" eine Site mit Snap-Ins und Knowledge-Artikeln.
Templates and Themes
Exam Weight 10%
Build a Custom Theme Layout Component for Experience Builder Sites
Customize your Experience Builder site with a theme layout component.
Lightning Bolt for Salesforce: Build Once, Then Distribute and Reuse
Trailblazer Community Documentation
User Creation and Authentication
Exam Weight 13%
Identitätsprüfung für Kunden mit Mobilgeräten
Richten Sie einen Anmeldevorgang für die Interaktion auf Mobilgeräten ein.
Adoption and Analytics
Exam Weight 5%
Administration, Setup and Configuration
Exam Weight 25%
Partner Relationship Management
Learn how Sales Cloud PRM can help you achieve your channel sales goals.
Customize Login, Self-Registration, and Password Management for Your Site
Trailblazer Community Documentation
Give Secure Access to Unauthenticated Users with the Guest User Profile
Trailblazer Community Documentation
Customization considerations, and limitations
Exam Weight 7%
Additional Preparation
Additional resources to help prepare you for certification.
Create and Manage Experience Cloud Sites (ADX271)
(Optional) Instructor-led Trailhead Academy course