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Welcome to Your Learning Path

Before you get started, click the “follow” button on this Trailmix so you can easily find new content as it’s added here.

+1.100 Punkte
Modul

Field Service – Grundlagen

Lernen Sie Field Service kennen und legen Sie Serviceregionen fest.

~ 1 Stunde 15 Minuten
+400 Punkte
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Field Service Optimization

Maximize your schedule to get more work done, faster.

~ 1 Stunde
+1.200 Punkte
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Field Service Scheduling

Manage your schedule to maximize customer satisfaction and field service productivity.

~ 1 Stunde 5 Minuten
+200 Punkte
Modul

Salesforce Maps Basics

Learn how to visualize and optimize your location data with Salesforce Maps.

~ 15 Minuten
+400 Punkte
Modul

Field Service Mobile

Connect mobile workers to your field service organization with this all-in-one mobile app

~ 1 Stunde 10 Minuten
+1.300 Punkte
Modul

Field Service Dispatcher Console for Dispatchers

Use the dispatcher console to manage appointments, schedules, service resources, and maps.

~ 1 Stunde 30 Minuten
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What is Field Service Management

Learn how to connect your teams, optimize operations, and amaze customers.

+500 Punkte
Modul

Coaching und Feedback

Erhalten Sie praktische Tools und Anleitungen zum Coaching Ihres Teams.

~ 1 Stunde 40 Minuten
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How to Recruit and Retain Field Service Talent in Utilities

Find out how to appeal to the teams you need and keep them.

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Upsell and Cross-Sell With Field Service

With the right technology and training, your field service team is well-poised to promote everything from upgrades to new products.

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3 Ways to Amplify the Strategic Role of Field Service Today

New insights reveal how organizations are accelerating the strategic role of field service management.