Field Service: Optimize Operations on the Road
Learn core Field Service concepts, streamline processes, and boost customer satisfaction.
Understand Field Service Fundamentals
Optimize field service teams to improve operations.
Install the Field Service managed package in a Trailhead playground.
Lernen Sie Field Service kennen und legen Sie Serviceregionen fest.
Manage your schedule to maximize customer satisfaction and field service productivity.
Use the dispatcher console to manage appointments, schedules, service resources, and maps.
Use landing pages to access key Field Service setup resources.
Use Salesforce Go to explore and set up Field Service features efficiently.
Prepare for Mobile Work
Connect mobile workers to your field service organization with this all-in-one mobile app
Temporarily share a worker's location with customers so they see that help is on its way.
Make selected records available to users when they're offline.
Use the mobile app to work offline and customize workflows for your team.
Boost worker productivity with AI-powered mobile recommendations.
Agentforce and AI for Field Service
Use Agentforce to automate tasks and eliminate scheduling bottlenecks.
Learn how Agentforce Field Service supports confident, scalable operations.
Give techs instant asset history and guided steps using Agentforce.
Start adopting AI tools to transform field service operations.
Empower field techs with AI-powered features to capture data and complete tasks quickly.
Use Agentforce to manage appointments and reduce customer wait times.
Increase Field Service efficiency using Agentforce and Einstein.
Use AI Agents to improve workforce efficiency without hard-coding.
Mehr entdecken
Sehen Sie sich andere Salesforce-Produkte an und erfahren Sie, wie sie Ihnen beim Erstellen stärker personalisierter Customer Journeys und datengestützten Entscheidungen helfen.