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+700 Punkte

Projekt

Set Up Case Escalation and Entitlements

Create processes to help support teams become more efficient.

~ 1 Stunde 50 Minuten

Create Support Processes

~ 20 Minuten

Create Case Queues and Assignment Rules

~ 15 Minuten

Create a Case Escalation Rule

~ 15 Minuten

Create an Automation with Flow Builder

~ 15 Minuten

Enable Entitlements and Set Up Service Contracts

~ 15 Minuten

Create an Entitlement Process

~ 15 Minuten

Create Service Contracts with Entitlements

~ 15 Minuten

~ 1 Stunde 50 Minuten