Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Journey Mapping
Modul

Journey Mapping

Improve your solution design by mapping how customers experience your product or service.

Starten
+500 Punkte
Grundlagen
Designer
~ 30 Minuten

Fertigkeiten, die Sie erwerben

Arbeiten Sie den Badge durch, um Ihr Fachwissen zu erweitern. Weitere Infos
  • Generative künstliche Intelligenz
  • Kundensupport
+500 Punkte
Grundlagen
Designer
~ 30 Minuten
~ 30 Minuten

In diesen Trails verfügbar