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Get Started with Salesforce Platform Foundations Certification Prep

Learning Objectives

After completing this unit, you'll be able to: 

  • Describe the key topic areas of the Platform Foundations certification.
  • Access resources to prepare yourself for the Platform Foundations certification.

The Salesforce Certified Platform Foundations Certification

The Salesforce Certified Platform Foundations certification is designed for candidates who may be new to the Salesforce ecosystem and have interest in understanding and using the Salesforce Customer 360 Platform. Salesforce Certified Platform Foundations candidates desire to learn the Salesforce Platform and common business use cases. They’re interested in gaining experience in Salesforce and may want to explore a Salesforce career or may be on the path to becoming a Salesforce certified professional. Candidates should have a fundamental awareness of how an integrated CRM platform solves the challenge of connecting departments and customer data.

This exam covers these key topics, each making up a certain percentage of the exam.

  • Salesforce Ecosystem: 32%
  • Navigation: 28%
  • Data Model: 25%
  • Reports and Dashboards: 15%

By successfully passing the Salesforce Platform Foundations exam, candidates demonstrate knowledge, skills, or experience in the following areas.

  • How the Salesforce CRM Platform solves the challenge of connecting departments and customer data
  • Types of business challenges that can be solved by Salesforce Customer 360
  • Key Salesforce Platform terms

The certified platform foundations will create value by assisting an individual in reporting, user administration, sharing, customization, and data management at a fundamental level.

Preparing for the Exam

Preparing for the Salesforce Platform Foundations exam takes time! This module takes you through preparing for part of the exam. This module contains real-world questions, interactive flashcards, links to resources, and key topic areas to study.

Don’t forget to join the Trailblazer Community, where you can ask questions, collaborate, and join groups to help you prepare for your exam.

Exam Logistics and Policies

Curious about the logistics of the exam? Check out the exam guide.

The quality of our certification exams and the value that they provide is our highest priority. Protecting the security and confidentiality of our exams is essential to providing our customers with certifications that are respected and industry-leading.

As a participant of the Salesforce Certification program, you’re required to accept the terms of the certification program agreement. Read the Salesforce Certification Program Agreement to take a look at some important reminders about the certification exam.

Maintain Your Certification

Once you take and pass your exam (woohoo!), how do you maintain your certification?

To maintain your Salesforce Certifications, all certified professionals must successfully complete release maintenance modules specific to their certifications once per year. You may view specific maintenance requirements here. If you don’t complete your maintenance modules by the completion deadline, your certifications will expire.

Note

Note: If you’d like more information about certification maintenance, visit the Maintaining Your Salesforce Certification page.

What This Module Covers

This module is focused on all of the key topics, with each topic covered in its own unit. In each of the units, you learn the key areas to study for the four sections of the exam, including working through common questions.

Up first, dive into the exam section on the Salesforce ecosystem. Let’s go!

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