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Review Data Model and Management

Learning Objectives

After completing this unit, you’ll be able to:

  • Given the Salesforce supported standard object definitions for commerce objects (profile, orders, products), articulate how key business entities relate between systems of record and systems of engagement.
  • Given a set of business objectives and priorities, recommend an appropriate sequence for system integration, data exchanges, and process updates to satisfy known requirements, with recommendations and potential impact to overall program delivery.
  • Given a set of customer requirements, articulate the privacy management features across multiple clouds, when to consider a custom solution vs using OOTB features.
  • Given a scenario, identify appropriate systems of record and describe how you would extend the standard data model for high volume processing, articulate system limitations, and recommend preferred methods for integration between various data formats.
  • Given a scenario that requires knowledge of common data migration strategies and standard Salesforce data migration tools, demonstrate best practices on how to transfer data between products and development environments.

Key Topics

This unit prepares you for the Data Models and Management section of the Salesforce B2C Solution Architect exam, which makes up 25% of the overall exam. This section of the exam tests these topics.

  • Unified Individual ID across systems
  • Identity constraints implementing multi-cloud solutions
  • Data architecture and segregation across systems
  • Data modeling, limits, and data storage based on systems
  • Data quality and migration strategy
  • Recommendations on data loading based on volume and type
  • Understanding deployments and integration with legacy systems

This unit provides a number of interactive, real-world, scenario-based questions that are a lot like the ones you'll encounter as a Salesforce B2C solution architect. Looking at these scenarios helps prepare you to take the Data Models and Management section of the Salesforce B2C Solution Architect exam. As you tackle the practice questions, you get immediate feedback on your answers, along with detailed information on why your answers are correct (or incorrect).

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it's just an easy way to quiz yourself. To use it, read the scenario, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click Expand button to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.

Did you get a scenario wrong? Check out the table below for related study material.

Question 1

Read What Is a Global Profile? to learn how global profiles have the ability to include transactional data.

Question 2

Study up on Restrict Data Processing for Marketing Cloud to learn how to prevent Marketing Cloud activities from processing the information for a specific contact.

Question 3 and 4

Read Understand Salesforce Systems of Record to learn recommended considerations when establishing data source authority in a multi-cloud implementation.

Exam Topic Flashcards

The following flashcards cover data modeling, data storage based on systems, and identity constraints implementing multi-cloud solutions. Use these interactive flashcards to brush up on some of the key topics you'll find on this part of the exam.

Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left-facing arrow to return to the previous card.

Did you get a flashcard wrong? Check out the table below for related study material.

Flashcard 1

Honor and respect your customers data wishes by reviewing Consent Management for Marketing Cloud.

Flashcard 2

Integrate data across Salesforce Service Cloud orgs and Commerce Cloud orgs by reviewing Build a Customer Data Platform with Salesforce.

Flashcard 3

Read What Is an Identity Resolution? to learn how to consolidate data for a comprehensive view of the customer.

Flashcard 4 

Learn how Person Accounts store information about individual people by combining certain account and contact fields into a single record.

You’ve reviewed the data model and management section of the exam. Next, let’s take a look at the functional capabilities and business value section. 

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